Return/Refund Policy

From center to edge — every fragrance tells a complete story.

When you shop with us, we guarantee a seamless and delightful shopping experience. Our team is here to help with replacements, refunds, and guidance to ensure your satisfaction is always prioritized.

Cancellation Policy Explained: How Does it Work?

• Orders can be canceled before dispatch or within 1 hour of placement.
• Partial cancellations or canceling individual items after placing the order is not permitted. Email us at hello@husnn.in to request a cancellation.
• Prepaid orders canceled within 3 hours are refunded within 24–48 business hours after verification.
• Orders cannot be canceled after delivery due to hygiene reasons.

Damaged Products Delivered? Here's What to Do

• Report damaged products within 48 hours / 2 days of delivery.
• After verification, you are eligible for a full refund or replacement.

Wrong or Incomplete Orders: Steps to Resolve

• Report wrong/missing products within 48 hours / 2 days.
• Provide an unboxing video for faster resolution.
• We’ll promptly replace or refund eligible items.

Dealing with Ineffective Products

Contact us within 7 days of consistent product usage. In genuine cases, we offer a coupon code equal to the product value for your next purchase.

Adverse Effects from Products

Perform a Patch Test before full application. If reactions occur, discontinue use and contact customer care immediately. Follow product instructions carefully.

* We do not offer Dermat Treatments
* We do not offer monetary Compensation
* No Product Returns, especially for used/opened products